07 38066743| Services available: | 24hours, 7days a Week, 365 days a Year.. | ||
| Ordinary service hours: | 6.00am to 8.00pm Monday to Friday | ||
| After hour services: | 8.00pm to 6.00am Monday to Sunday | ||
| Public holidays: | New Years Day
Australia Day Good Friday Easter Saturday |
Easter Monday
Anzac Day Kings Birthday October Labour Day |
Christmas Day
Boxing Day
*Any applicable local public holiday. |
| Service Duration: | Minimum of a 1 hour service.
After 1 hour, services are billed in 15 minute increments. |
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| Transport: | A per kilometre rate is charged when using RSDG or Direct Support Worker motor vehicles within the duration of client services for participant purposes. | ||
| Travel Time Charges: | The time and per kilometre distance travelled by an RSDG worker to a participant’s service will be charged up to a maximum of 30 minutes per service. This will be calculated at the rate of the support being provided. | ||
| Cancellations: | Where the service is cancelled without two (2) clear business days’ notice prior to the scheduled service, a fee of 100% of the requested support will apply. | ||
| Higher Intensity Supports: | A Higher Intensity Support rate is charged when RSDG workers are required to provide these supports to participants. The rate is outlined below. | ||
| Review: | Fees and Charges are reviewed quarterly and are in line or better than NDIS pricing arrangements | ||
| Please call for a quote: | 24 hour Respite Care, Live-in Carer and 10+ hour supports. | ||
| Establishment Fee: | An Establishment fee may be deducted from your plan in line with NDIS rules. See information below |
Fees and Charges:
(Per the NDIS Pricing Arrangements and Price Limits 2023/2024)
| Support Item | Hourly Rate | With TTP | Time frame | Support Item Reference Number | |
| ASSISTANCE WITH SELF CARE ACTIVITIES | |||||
| Assistance with Self Care Activities – Standard – Weekday – Daytime | $65.47 | $66.45 | Hourly | 01_011_0107_1_1 | |
| Assistance with Self Care Activities – Standard – Weekday – Evening | $72.13 | $73.21 | Hourly | 01_015_0107_1_1 | |
| Assistance with Self Care Activities – Standard – Saturday | $92.12 | $93.50 | Hourly | 01_013_0107_1_1 | |
| Assistance with Self Care Activities – Standard – Sunday | $118.78 | $120.56 | Hourly | 01_014_0107_1_1 | |
| Assistance with Self Care Activities – Standard – Public Holiday | $145.44 | $147.62 | Hourly | 01_012_0107_1_1 | |
| Assistance with Self Care – Standard – Weekday Night | $73.46 | $74.56 | Hourly | 01_002_0107_1_1 | |
| Assistance with Self Care – Night Time – Sleepover | $276.27 | $276.27(TTP not applicable) | Entire period of 10pm-6am – Weekdays | 01_010_0107_1_1 | |
| ASSISTANCE WITH SELF CARE ACTIVITIES – HIGHER INTENSITY SUPPORT | |||||
| Assistance with Self-Care Activities – High Intensity – Weekday Daytime | $70.85 | $71.83 | Hourly | 01_400_0104_1_1 | |
| Assistance with Self-Care Activities – High Intensity – Weekday Evening | $78.06 | $79.14 | Hourly | 01_401_0104_1_1 | |
| Assistance with Self-Care Activities – High Intensity – Weekday Night | $79.50 | $80.60 | Hourly | 01_405_0104_1_1 | |
| Assistance with Self-Care Activities – High Intensity – Saturday | $99.69 | $101.07 | Hourly | 01_402_0104_1_1 | |
| Assistance with Self-Care Activities – High Intensity – Sunday | $128.54 | $130.32 | Hourly | 01_403_0104_1_1 | |
| Assistance with Self-Care Activities – High Intensity – Public Holiday | $157.39 | $159.57 | Hourly | 01_404_0104_1_1 | |
| ACCESS COMMUNITY, SOCIAL AND RECREATIONAL ACTIVITIES | |||||
| Access Community, Social And Rec Activities – Standard – Weekday Daytime | $65.47 | $66.45 | Hourly | 04_104_0125_6_1 | |
| Access Community, Social And Rec Activities – Standard – Weekday Evening | $72.13 | $73.21 | Hourly | 04_103_0125_6_1 | |
| Access Community, Social And Rec Activities – Standard – Saturday | $92.12 | $93.50 | Hourly | 04_105_0125_6_1 | |
| Access Community, Social And Rec Activities – Standard – Sunday | $118.78 | $120.56 | Hourly | 04_106_0125_6_1 | |
| Access Community, Social And Rec Activities – Standard – Public Holiday | $145.44 | $147.62 | Hourly | 04_102_0125_6_1 | |
| ASSISTANCE WITH PERSONAL DOMESTIC ACTIVITIES / HOUSE CLEANING AND OTHER ACTIVITIES | |||||
| Assistance With Personal Domestic Activities | $55.03 | $55.03 (TTP not applicable) | Hourly | 01_004_0107_1_1 | |
| House Cleaning and Other Household Activities | $54.07 | $54.07(TTP not applicable) | Hourly | 01_020_0120_1_1 | |
| HIGH INTENSITY SUPPORTS | |||||
| High Intensity Daily Personal Activities – Weekday daytime | $71.83 | Hourly | 01_400_0104_1_1_T | ||
| High Intensity Daily Personal Activities – Weekday evening | $79.14 | Hourly | 01_401_0104_1_1_T | ||
| High Intensity Daily Personal Activities – Saturday | $101.07 | Hourly | 01_402_0104_1_1_T | ||
| High Intensity Daily Personal Activities – Sunday | $130.32 | Hourly | 01_403_0104_1_1_T | ||
| High Intensity Daily Personal Activities – Public Holiday | $159.57 | Hourly | 01_404_0104_1_1_T | ||
| DEVELOPMENT OF DAILY LIVING AND LIFE SKILLS | |||||
| Skills Development and Training | $74.63 | $74.63(TTP not applicable) | Hourly | 09_009_0117_6_3 | |
| ASSISTANCE IN COORDINATING OR MANAGING LIFE STAGES, TRANSITIONS AND SUPPORTS | |||||
| Life Transition Planning Incl. Mentoring Peer-Support And Indiv Skill Develop | $74.63 | $74.63(TTP not applicable) | Hourly | 09_006_0106_6_3 |
